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Maxine Gislam
Placed an order for a chest table on the 4th Nov2018 as website stated 3 in stock! On ordering delivery was given for the 8th Nov. On the 6th Nov I received an email saying there was a delay and it would not be delivered until the 17th of December! I emailed back immediately to complain and received no reply . Few days later I contacted the company via telephone to complain as I wanted the table for a Christmas present for my daughter. The lady assured me that it would be here in time for Christmas! Still no further contact so I telephoned the company on the 30thNov and spoke to Drazen. After getting irate , he agreed to telephone the warehouse! Was told that the table was in transit from India and would be here on the 28th December. I told him that I was not at all happy with this service. He said I would be compensated when the table arrive! He telephoned me on the 14th December to say that it would now not arrive until the 8th of January! Two months after it should have arrived! Told me that it had not yet left India! More lies!! He said I could cancel but wouldn’t recieve my money back for 3 to 5 working days! Thus leaving me no time or money to buy my daughter another present! I am so angry and hurt! Today I have received another email saying that they can not confirm a delivery date! What a useless company! My first and certainly my last order! Please do not order from here if you want to get your order by a reasonable time. Would rate this no stars
5 years ago
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