Ordered a bed for my daughters Christmas present on Nov. 27 with an estimated delivery date of December 13. It is now December 20 and they continue to change the delivery date. When I called customer service they explained that there is never a confirmed delivery date. I told them I now have a 10 year old daughter who is not receiving her christmas present when I ordered way in advance to receive it. I was then told by Customer Service agent I was never going to receive the bed before Christmas anyway!!! Not what I was told at time of order. This was my first and last time ordering from Wayfair. Customer Service is non existent with this company and the only guarantee you get is that you will not receive your item when you expect it.