I ordered a duvet cover and soap dish for the wall. First of all the duvet was not th eamke advertised on th ewebsite. It did not look like 400threda quality ie light. My fault, i dd not notice the product had a weave pattern and I wanted a plain design. Did not like the colour. Also found same make on amazon fo rless than wayfair. So i looked up the soap dish . This was also not the make listed on the website although looked good quality. However this again was a few pounds cheaper on amazon. Thought id return them both for £5.00 . However I could not see how to do this on line. Now having read reviews I see that is what they do. Imagine if the otder was small. In total mine was £50 so £10 to retrn two items is a rip off. Overall a rather shadey company - would never us ethem agin.