Recently made a purchase for a bath panel for my plumbing business. Wayfair used DPD as a courier who text me the day before asking if I'd be in for delivery. As I'm never in during working hours I chose "deliver to my neighbour" as there is always someone in next door. Afetr 3 attempts at "delivering to a neighbour" I contacted Wayfair who after a few days said that they have had it sent to my local depo. I have CCTV at my property and when I reviewed my recordings I found that the DPD driver came to my house, knocked the door, and left making no attempt to try a neighbour.. I was furious! A couple of days later (and cancelling the plumbing job twice) I went to my local depo to find that wayfair had asked for it to be sent back to them leaving me with nothing to collect. I rang Wayfair to complain (again) and I insisted that they sent another to my local depo for me to collect there within 2 days but they replied "we can't get one there as they come from Poland!" Needless to say that I had to cancel the order and go elsewhere.. I've never had such shocking service in my 28 years as an adult!! I'll never use them again!!!!!!!!