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Anonymous
Worst company I have purchased furniture from. Never again. I purchased 6 dining chairs (which we needed early) and the delivery date was the following week which was what we needed. Week later we got an email to say the chairs were delayed for an extra month!! If they were not in stock why allow me to buy them? Contacted customer services and they didn't care whatsoever, hardly an apology and no compensation made for the inconvenience so I left it. The next delivery day came, I made sure I had the day off work as it was a weekday. No chairs arrived! I then revieced an email to say the chairs were DELAYED AGAIN, despite already having received an email to say they had been dispatched. Delayed this time for yet another week! A day that I will be in work and unable to be in for delivery. Paid alot of money for a service and SIX WEEKS later I have still not received my item! DO NOT TRUST WAYFAIR. Be surprised if I even receive my item. Absolute joke.
5 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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