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Toni Womack
Order a loveseat sofa from Wayfair and paid the extra to have it delivered on a certain date. The date came but my sofa did not. I contacted Wayfair and the CSR advised me that someone at Wayfair(didn't say who) took it upon themselves to change my delivery date to the next day> I explained to the CSR I chose that particular date because someone would be home to receive the package. She advised that it would be there the next day, however it came two days later, only to be missing sofa cushions and legs for the sofa.
5 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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