Ordered one TV stand which was meant to be delivered 2 days after I ordered it, then on the day I get a phone call from the driver explaining he only had 1 of the 2 packages , he said the other hadn't been scanned yet, then I ask him to deliver to my neighbour who would sign and he did not so delivery was sent back to depot, was told they would be in touch to arrange another delivery date, have had no correspondence from them whatsoever, have had to call every day to chase up my order. The customer service is disgusting, no help at all! act like they do not care. Was told only the one item was still scanned and was waiting on the other, said I needed the two items to be sent together this time as not able to be home on 2 separate occasions as having to take time off work to be home to sign for them, have been told both items will be delivered together a week later after ordering them, so still waiting. Avoid this company at all costs!!! I am disgusted with the way it's been handled
5 years ago
Wayfair has a
1.5
average rating
from
2,242
reviews
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