The items I ordered stated next Day delivery. After three days I contacted the company to ask when my goods would arrive. After over a week I was told that the couriers were not responding to calls so a delivery date could not be given . I had little choice but to cancel my order and was told I would receive compensation for the poor service I had received . I didn’t receive compensation but a code for 10%off my next order . Therefore compensation was conditional on me spending more money with a company who can not even communicate internally with its couriers , honour delivery times advertised, doesn’t respond to calls and will email responses to complaints without the courtesy of a telephone discussion . Maybe a good idea if staff understood the proper meaning of customer services by further training ! Be warned - Take the advertised delivery times with pinch of salt and when things go wrong they really go wrong