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Natalie Razzell
I ordered a gift voucher online for my friends wedding tomorrow. The first time i ordered they sent me the voucher and then an hour later said they’d had to cancel it to protect me against fraud...erm ok. Called them and told to just send a screen shot of my payment and my friend would be able to use the voucher again. Did that and was emailed back and told they couldn’t reinstate it because it had already been cancelled and it would take up to 5 working days to get the money back. My friend really wants these vouchers and so I tried to order it again. This time an email saying it was hold until I could send them a variation code from my bank. Then it would take a day for their team to ok it to be used. I’m sorry but how stupid. I need this for tomorrow. I’ve had to cancel it again. Wayfair have now taken £100 from me. It’s a great way to show your credit insurancers that you’re not in debt...stealing other people’s money. This company shouldn’t be allowed to trade.
5 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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