First order with this company. Goods arrived on time.Fine. On checking the contents against the parts list find out that wooden dowels with an approx value of perhaps £2 are missing meaning that the product cannot be assembled. Contact wayfair by email and receive prompt reply saying that they will send the goods .Then looking at the proposed dispatch date being 8 days later phone customer services. Irish office say that they will try to contact the supplier/warehouse and hopefully can get the parts sent sooner.Do not come back with reply. phone again and told by same office that they cannot contact the supplier to chase parts which could have been sent out by first class post. Nobody able to help .Disgusting customer service .Pleased that telephone calls are recorded so that this marketing company can learn how to look after customers complaints and change their negative approach to customers orders.A smaller company would look after their customers but a company the size of wayfair is obviously too large to give a personal service to sort out any problems immediately .Would not recommend .