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Anonymous
Shocking service and would never order from them again, avoid them Placed and order and received a delivery date, checked on the day to make sure my order was on the way but was told there was a delay, couldn’t give me any information or say when order would arrive, waited all day for an update, called next day and told I would get an email with an update on when my order would arrive. Received an email saying there was a delay and that they needed 2 days to investigate, called 3 days later and told there was still a delay and my item still hadn’t been shipped, it could be shipped in 5 days but could guarantee that it would be and also could confirm when I would get my item. After 5 days of calls they do not know when my order will be shipped, when I would received confirm of a new delivery date or when it would arrive. They are happy to take your money but have no concern about actually getting the product that you have already paid for to you This was my first order with Wayfair and will be my last, have also told friend and family to avoid them Spend your money elsewhere where you will actually get what you pay for
5 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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Alice, Customer Support

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