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Carole Napper
I have never before had to deal with such a shoddy company as Wayfair. Ordered two recliner chairs on 22nd September and money was charged immediately to my credit card a total of over £400.00. Here we are November 1st having received one chair on Wednesday 29th October waiting for the chair to be returned. was of very poor quality and looked as though the pieces had been thrown in the box. The second chair has been cancelled or so they tell me but if I receive it to tell delivery to take it back as no longer want. Where is my refund got to wait 3 - 5 days before I see it on the credit card. They have even taken back the £42.00 compensation payment they gave me for all the hassle caused, supposedly due to moving warehouses. Would not deal with Wayfair again shoddy items, nobody seems to know what goes on as received several emails all advising different things. My advise don't buy anything from this company.
5 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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