I am currently dealing with wayfair after ordering a wardrobe from them and having only 2 boxes out of 3 delivered. We only discovered parts were missing after taking all the parts out of the box and beginning to build it. I contacted wayfair who then blamed DHL as apparently they sent out 3 boxes. I have contacted DHL who are also useless and have not been much help when clearly they have not delivered part of my order. Wayfair have now emailed saying it can be a further 10 days or more before they can resolve my missing box issue! And to make matters worse they say it takes even longer to send out another wardrobe they would rather not do that. I am disgusted I did not pay the money I paid to be let down like this, to have half an unbuilt wardrobe leaning against the wall and clothes everywhere with a one year old in the house is a massive inconvenience. The wait for correspondence gets longer each time. I will never order from wayfair again and be wary of Dhl as well.
5 years ago
Wayfair has a
1.5
average rating
from
2,242
reviews
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