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Anonymous
Ordered a chair, received email to say delivery today. Website wouldn't allow me to track the order for times etc! Called and was told delivery definitely between 8.30am to 10.30am. No delivery of the chair. Called again a couple of hours later to be told nothing they could do, the woman even said she didn't care I replied that's poor customer service? She continued well I cant change anything. So at 4.15pm I called them again to be told exactly the same that they didn't know where the chair is ??? So I'm still waiting?? Such a poor service!
4 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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