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Sofia Nachkova
Horrible experience!! So far absolute scam!!!! Horrible experience!!! I have ordered a table from them in October, it was supposed to be delivered on 22.11.2019, then on 25.11.2019. On the last date of delivery/ 25.11.2019 , I've been waiting all day for the delivery and keep checking my email for any updates. At some point the status of my order on my Wayfair profile gets updated with adviced delivery on 03.01.2020!!!!????!! I did not receive no call, no message ,no email!?!?!? Just the status got changed! Wayfair saying can't do anything!?!?! So I'm buying a new dinning table for Christmas, 2-3 months in advance and I can not even get it on time for Christmas!???! No one even get in touch with me!!! I had to stay home all day waiting for that delivery and we even put away the old table as we've been expecting the new one today!!! And the absolute nonsense is there response, you see it turns out they don't have the parts to make the order so it is not their fault???? I wonder is it my fault than?? I think of a purchase as a contract between the seller and the buyer, I'm responsible to make the payment and to receive my item and they are responsible to provide the item and to deliver it on time and in condition as described. Well from my experience it's a complete scam!!! I would advice everyone to go anywhere else but Wayfair! I wouldn't trust them never again! And everyone around me is absolutely disappointed and will never buy from them!!! Absolute scam, take your money and leave you without even an acceptable salutation!!!! After leaving my first review they sent me and email with 10% off one future purchase by the end of January lol How is some pennies off something that will bring them profits ,and I will never even by anyway, will compensate me, will bring me a table to eat on and help me accommodate the 12 people I'm expecting on Christmas day?????!!! Absolutely joke!!!
4 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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