I ordered a sofa set from Wayfair during boxing day sales. Ordering on website was straight forward until the time of delivery. This is when things went down hill. I selected the day that suited us which was available slot. Thinking we would receive it 3 weeks (22 Jan) but to our surprise had a call from their courier XDP who wanted to deliver for 20 Jan as they are in the area. We had to have it for 22 as it was day I'm off. After calling Wayfair to advise that XDP got the delivery date wrong. I couldn't never get through to their phone number. We kept getting texts which were not consistant. Anyway after making several calls to Wayfair going back and forth the delivery should up without notice. The driver turned out to be rude, arrogant and obnoxious. He did not like when my partner challenged him that why we did not receive any notification to confirm the delivery. He went off waving his paperwork at my partner and argued then just walked off. So I called Wayfair and complained 3 times and emailed. They were sympathetic but still assumed we rejected the delivery. I had to reiterate my experience with their delivery company. Yet again, received call for delivery? When I cancelled it due their services. Now , I am waiting for my refund which will take 5 days after they receive the sofas back to their warehouse.