Worst company I have ever bought from. Ordered nearly all my house furniture from here and it's been a horrible experience. All items were meant to be delivered over two days. I booked time off work to be home to receive the items as well as specifically picking the items because of there delivery dates.
Three items came on time but one was damaged. The rest of my nine items still haven't arrived and it's now been nearly two weeks from the date they weren't meant to be delivered.
Been on the phone to them nearly everyday and I get the same answer everytime. "I can see from our systems that your items have been scanned on the van and so will be with you by 6pm today." I'm still waiting for this to come true.
Then one of my items has mysteriously disappeared over the last two weeks of waiting for it to arrive, to then be sent an email saying I've been refunded but I'm now not getting my item. I had given them no instructions to cancel the order and refund me as I still need that item.
This is the first time I have ever ordered through this company and it will definitely be the last.
4 years ago
Wayfair has a
1.5
average rating
from
2,241
reviews
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