Oh how i wish i had read these reviews before ordering a shed . Took time off work to receive this item 3 days of hell waiting for delivery being given 2 hourly delivery slots then told lorry broken down then told it had been delivered. and not arriving .numerous phone call it arrived at 17.15 on. The 3rd day being Friday.1 man crew to unload a 6x12 ft shed panels.all the driver did was stand in the back of the van and hand parts to my son to take from him.no tail gate.only to discover that they have sent the wrong shed. Now waiting for them to come and collect it no longer want this item.and i will never order from this firm again. I feel very sorry for the call centre people who have obviously been trained to stay calm and lie to the customers.