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Anonymous
We ordered a glider bench (wooden) from Wayfair costing £153.99 Delivery was first class and the product actually arrived early. Unfortunately the quality of wood used is very poor. The varnish used has been applied very badly and there are streaks and drips everywhere. It said no tools were required but I needed a drill and drillbits to enlarge one of the holes because The bolt was too big for the hole. No Allen key came with the product even though the contents said it would so I had to use my own Allen keys. One hole wasn’t deep enough to put one of the screws in so I had to drill that out too. The instructions also stated that you didn’t need a hammer, but I did because the hole did not all match up with the lug in one case so I had to hammer it into into place using a mallet. There were scratches and marks on the wood in various parts. There are rough edges and there are also splinters which I’ve had to rub down to remove. I have photographs if anybody would like to see them. Once assembled, the product functions well but the finish quality is dreadful. Very disappointed.
4 years ago
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Wayfair has a 1.5 average rating from 2,241 reviews

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