I really wish that I could write something positive, but if I hear 'thanks for calling wayfair' or 'have a nice day' or 'i'm so sorry to hear that' one more time, I might just pull my eyelashes out one by one! I ordered 2 very simple chest of drawers for my son, in December, due to arrive the first week of January. They arrived separately from 2 different couriers, which was the first issue. One arrived in full, I built it, it's fine. Second one arrived in one big box, it said 1 of 1 on the box. I started to build it, to find it had no drawers, no runners absolutely nothing that would go inside the framework. After a hasty chase, they said there was a second box that had gone missing. Parts were ordered and due 2 weeks later. I waited. Box arrives 2 weeks later, with all of the drawers, barr one. I call again. They schedule a further box to deliver another 2 week wait. Nothing arrives. I call again. I'm then told that they'll order me an entire new unit so that I'll get all of the parts and can send back those that I do not require. I only need one drawer! Box arrives - 1 of 1. Again missing all of the inside parts. Honestly, i'm in the middle of a carry on film now. Call again. Liza, very nice tries to help me for about the 7th call now. Finds that the courier had returned the 2nd box to the depot. So, i'm now month 5 with ONE MISSING DRAWER. It has been arranged to deliver just the few parts that are missing and i'm still waiting. They cannot blame Coronavirus for this it has been missing since January and no one seems to give a damn right now except to tell me how sorry they are. I DON'T CARE HOW SORRY YOU ARE - GET ME MY ONE DRAWER!!!!!!!!!! If I hadn't of built the first unit, the rest would be bonfire right now.