First, during shipping, the product - a TV stand - was tossed about so when the package was opened, styrofoam snowed out. Took two hours to clean up. Then, the quality of the product was questionable as some parts were teeny tiny chipped off. But maybe it was small enough not to be noticeable. After discarding the packaging, I realized that they had sent the wrong model. So instead of being mostly wood with a bit of white, it was mostly white with a bit of wood. THEN, when trying to assemble it, the instructions for the product indicated pre-drilled holes to screw parts in that do not exist. On top of that, the manufacturer of the product listed online is not the same as the one who actually made it. I will NEVER order anything from Wayfair EVER AGAIN. I gave them a chance, and I got robbed.