If I could give 0 stars, I would. TERRIBLE is all I can say. Especially for me being a new customer. Not only do you stay on hold for hours at a time to address Wayfair’s MULTIPLE mistakes, but their customer service is awful. I ordered a couch over 2 weeks ago that they never even charged/shipped. Couch is now 700 dollars cheaper. I asked for them to charge, Finally ship the couch, and adjust the price to the sale price. BUT NO. They said they don’t price match, AT THEIR OWN COMPANY, for a transaction that hasnt even commenced because of their own mistake! Instead they prefer I cancel the entire order because they won’t adjust to their very own sale price. Which makes no sense because I could just cancel and re-order at sale price. EXCEPT, I will never place another order with them again. So I cancelled. DO NOT RECOMMEND. TERRIBLE SERVICE. I’ll be leaving this review on every platform I can find