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Anonymous
I used to order a lot from Wayfair, but my latest experience has left me extremely disappointed and it will probably be the last time. We were moving to our new flat in the beginning of May and wanted patio furniture arrive some time accordingly. We placed an order mid April and got confirmation from customer service, that it is marked as a rush order and should arrive beginning of May. Over month has passed and we have gotten now various different emails saying either our furniture is out of stock or delayed another month. Last email stated that we will receive update in the end of July. After numerous phone calls we still haven't gotten straightforward answer. Definitely won't be waiting another 2 months for an update! Very disappointed in Wayfair and their vague customer service.
4 years ago
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Wayfair has a 1.5 average rating from 2,239 reviews

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