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Susan
First time using Wayfair, bought 3 beds no choice for delivery date, flat completion delayed due to Covid-19, no way to redirect beds. Even went to the new flat to intercept driver but guess what he didn't turn up at the allotted time 2hours wasted. Wayfair cant refund until returned after 3 failed deliveries they have now attempted 9 deliveries and still no refund!! Beds have gone up in price and Wayfair will not honor price. I'm sure its great when all goes well but my experience was a disaster.
4 years ago
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Wayfair has a 1.5 average rating from 2,238 reviews

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