Wayfair sent me a piece of defective furniture. When I contacted them they arranged a substitution and courier to pick up the defective one. Instead of the substitution the courier for 5 times delivered to me the same defective item that was supposed to go back to Wayfair. To get the item in the right conditions took more than two months and numerous emails and phone call. Shame.
4 years ago
Wayfair has a
1.5
average rating
from
2,238
reviews
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