I ordered a dining table and chairs on April 23d, 2020 and for 1 month they stated that it was preparing for shipping. After no contact from anyone, I called and they handed me to a "specialist" that would assign a team to find out what was really going on with my order. What a joke! Never heard one word from the "so called team" and I ended up calling again. After demanding they do something, the customer rep talked to a manager who found out that because we moved and gave them a new address to send our order, they immediately marked that it was fraud but no one ever called me to see if we had actually moved and the money did post on my credit card which should have told them something?????? The manager that discovered that it was marked "fraud" suggested that we cancel that order and reorder which would also give me the new sale price on table and chairs. On May 30th we reordered and thought everything was great. Not so. After several weeks, I called and customer rep said the table and chairs was on dock and waiting to be picked up and as soon as they were picked up I would receive an e-mail. 3 days later I called back and was informed that the warehouse had 48 hours before anyone could call and check on an order. Funny that 3 days before my order was sitting on dock and just waiting on pickup. 2 days later I get an e-mail stating that delivery has been delayed. Now the wonderful Wayfair is stating that delivery will be between July 6 and July 9th. If I ever get this table and chairs, I will unsubscribe from their list and I will not ever do business with them. Customer service is unheard of with this company. I guess when you have so many people ordering your goods that they can afford to lost customers. Sad, but true.