Used to be amazing but has gone way downhill in customer service. Now they don't adjust prices if something you bought went down in price and you're still in your return window. They also have a stupid return process. I bought several different kinds of hardware to try out on a project fully prepared to pay reasonable return shipping for the rejects and wayfair shipped all the hardware separately and forced me to return it all separately and pay for shipping 6 separate boxes back intead of 1 for the whole order. It ended up costing me around $70 in return shipping charges instead of a reasonable amount for 1 box. Terrible. I'm not ordering from them anymore if I can help it.