The products from Wayfair are generally of a decent quality, although I did receive a chest of drawers with the top board dented at one of the corners. The big problem with Wayfair though is their customer service. I've had the wrong items delivered, repeated delays to deliveries, and I was asked to pay for the return of an item that I cancelled less than an hour after making the purchase, even though I was told that the item hadn't left the warehouse when I cancelled the order. The last straw was waiting eight weeks for a sofa (two weeks beyond the expected delivery date) only for the wrong sofa to be delivered. Wayfair never offer any compensation upfront, but, when pushed, did offer me a 10% voucher for a future purchase, valid for two months. I won't ever be purchasing from them again.