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Anderson Family
DO NOT BUY - You are just an Order Number We've had nothing but issues with Wayfair. After TWO MONTHS of our product (kitchen table) missing parts, Wayfair has not tried to expedite a remedy towards their mistake, providing "standard shipment" on an order they have botched several times. Wayfair's customer service = offering "free shipping" on a product that should have been delivered months ago. At this point, I will never order from Wayfair again and will spread the word of this poor experience. After several mistakes, Wayfair offers no phone call, NO APOLOGY, not even a code for a discount on a next purchase. Wayfair is TOO BIG TO CARE - which is the message I will be spreading. Wayfairs company culture is to treat customers as orders numbers. STAY AWAY! Companies are only as good as the solutions offer during a mistake, and Wayfair is TERRIBLE!
4 years ago
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Wayfair has a 1.5 average rating from 2,238 reviews

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