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Eric
I ordered a Keter plastic garden bench on 10th August 2020 with an estimated delivery date of 14th August. On the 14th I went to track the order to find delivery had been delayed to 20th August. I received no email from Wayfair to advise me of delay. I contacted Wayfair by email who apologised and stated that there estimate to receive the item was 18th August and as delivery had already been delayed then their estimate for delivery to me would be 20th August. On 19th August received an email from Wayfair stating apologies but delivery was now delayed again until 16th September. Cancelled item. A warning to others who may be thinking about using Wayfair, my advice is don’t, find a more reliable supplier. Extremely disappointed.
4 years ago
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Wayfair has a 1.5 average rating from 2,238 reviews

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