I ordered a bedroom furniture set for my son. They had it advertised I would get it by 17th August. I had a confirmation email to say my delivery day was 15th Oct. I rang to cancel as it was too long to wait. They said I can not cancel as it’s been dispatched and I’ll get it early next week. Waited in Monday nothing came, logged into my account to see it was Tuesday 18th delivery day. I rang to confirm and they said it was not out for delivery that day and they could not tell me that day, what day it would be with me. I told them that I’ve already waited In Two days and couldn’t take more time off work and was due to go on holiday the following week. I Wanted to cancel the order I waited 2 days for them to tell me they are sorry for the delays and they were investigating even tho my tracking told me they had actually shipped it 10 hours after I phoned to cancel. I requested again I need to cancel but they wouldn’t cancel my order. I then got a message from delivery people to say it was coming Thursday but only 3 out of 5 packages, while I was at work, great! It was dumped on my door step for 6 hours All (5 packages were at least delivered), while I was at work. Thank goodness It wasn’t stolen. I truly believe I only got it as quickly as I did because I went mental at them and told them I was going to do a charge back request with my bank because they could not tell me when it was going To be delivered or cancel my order. If you value your time or your sanity do not order from wayfair. Only good thing was the furniture is lovely and good quality. I will never use them again especially with products that are worth hundreds of pounds .