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Jason
Dreadful customer service. Ordered a sofa and a wardrobe. The delivery of the sofa was delayed by about three weeks, and then when it arrived it was the wrong model, colour and size. The wardrobe, due to arrive next week, has now been delayed by over three weeks. Received a standard email apologising for the "unprecedented" problems. The best they will offer by way of compensation is a 10% discount on he next product. Will not buy anything from them again so that's 10% off of nothing. They refuse to apply that 10% discount to the wardrobe. Avoid this company. The customer service is appalling. They deserve to go bust.
4 years ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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