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Anonymous
Ordered something in the middle of night and tried to cancel. Wayfair website says look for CANCEL ORDER button. No button exists. Called & emailed customer service. Wayfair says 'Item is already shipped' at 11 pm. Called back in morning and Wayfair says I will have to pay restocking fee. What a scammy way to run a company. Deny options to cancel, force shipping, charge restocking fee. That's their scam. Don't buy from these guys.
4 years ago
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Wayfair has a 1.5 average rating from 2,238 reviews

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