My husband and I spent a wonderful vacation in Japan for our 30th anniversary. Wayfairer did an amazing job helping us make plans including selecting hotels, arranging multiple private tour guides, and figuring out logistics to go from place to place. We started off on the right foot by having an itinerary with the details of our trip as well as phone numbers and confirmation numbers at our fingertips. Upon landing in Tokyo, we were greeted by our driver who brought us to our first hotel. Over the course of our trip, we had five excellent tour guides who each brought a different and interesting aspect of the culture and history to life. We also had plenty of time on our own, with Wayfairer making excellent suggestions but also allowing room for us to explore. When we did encounter a bump in the road, we had a contact concierge who could set things back on track. We loved our time in Japan and would be happy to use Wayfairer again to help us plan future travels. We highly recommend them!