All
delivery115
driver13
competitive9
efficient9
+6
Sort by
Most relevant
Newest
Highest
Lowest
Nicky Caunt
3 reviews
Failed to deliver not just once but twice!
I ordered and paid for an oil delivery on March 2nd for delivery on or before …More
Jo Owen
1 review
4 days ago
NEW
First time I have used and was delighted with their service. I always check which company is the cheapest the day i order. Have had varying experiences on first orders. This went very smoothly. So smoothly that until the chit came through …More
WCF Chandlers (owner)
4 days ago
Thank you for taking the time to send your review, your comments have been passed to the team. The driver would have loved the cake, I am sure.
Thank you for your custom, we really appreciate your business, support and feedback, and truly value you as a customer.
Our goal is to provide the very best service and we are always looking for ways to improve.
Mike Wood
6 reviews
3 months ago
Old fashioned customer service makes them easy to deal with, and they are very friendly and helpful. They top up our tank regularly so we don't need to worry about it , and when the tank cracked, they spotted it and told us, checking on the progress of a replacement before they topped us up again. Couldn't be better!
WCF Chandlers (owner)
3 months ago
Thank you for taking the time to send your review, your comments have been passed to the team.
Thank you for your ongoing custom, we really appreciate your business, support and feedback, and truly value you as a customer.
Our goal is to provide the very best service and we are always looking for ways to improve.
Angela Druce
Local Guide·177 reviews·80 photos
a month ago
Competitive prices, fast delivery, much faster than expected. Driver couldn't get my complete order in my tank, my error. Refund back in my account promptly. Would definitely recommend.
WCF Chandlers (owner)
a month ago
Thank you for taking the time to send your review, your comments have been passed to the team.
Thank you for your ongoing custom, we really appreciate your business, support and feedback, and truly value you as a customer.
Our goal is to provide the very best service and we are always looking for ways to improve.
Nicky Caunt
3 reviews
Failed to deliver not just once but twice!
I ordered and paid for an oil delivery on March 2nd for delivery on or before March 15th. It's been three days since the due delivery date, and the oil has yet to arrive.
I had to take the initiative to find out what had happened to my deliveries, and neither Boiler Juice nor Chandlers appeared concerned by my plight. The original order could have been delivered on any day from early March, but Chandler's sat on it until close to the deadline by which time they apparently had driver availability issues. Further, they revealed that they could not honour the second deadline because of a road closure (the road was closed at around 9am, but the first I heard was at 3.30pm when I rang to chase the delivery).
Frankly, I found customer service to be an unpleasant combination of defensive, patronising, and ineffective.
I urge you to choose carefully when you next need a delivery of oil!