Initial delivery was good, the driver was very friendly and accommodating of the fact that we have two tanks which needed the delivery splitting between. However, don't expect them to pay for any damage they inflict on your property! When the driver left, he chose to manoeuvre in particular way in our yard that resulted in him driving over and damaging a manhole cover (quoted ~£300+VAT to replace) - I contacted WCF Chandlers and was told by Louise Biggs their Customer Services Manager in no uncertain terms that they wouldn't be covering the cost of the damages because there was "no indication that there are drain covers on the yard in the delivery instructions" and that "it is not always possible to see or indeed manoeuvre around drain covers" and quoted clauses from their t's & c's at me about surfaces that their drivers "must pass over". I explained that the drain covers are very easily visible and that they are in the far corner of our yard where the driver did not need to manoeuvre - our yard being over 30m across and around 10m deep - and so there was no need to pass over them. My last correspondence was on the 8th Feb which has since been completely ignored. Had the matter have been resolved we would have happily continued using WCF Chandlers and this would be a five star review - however, they apparently think it is fine to come onto your property and damage it, then say its your fault for not telling them to 'watch out' for every possible thing they might drive over or knock into...