I have had a really great customer experience with ordering Chief Nutrition packs numerous time over the last year or so. The only feedback I would like to offer product wise is the way the tear strips works on the jerky packs. Its quite tough to start the opening process and a number of times the jerky has gone everywhere once it does open. And it would also be handy to be able to reseal the bag as other times if I don't have a rubber band or hair tie with me the excess jerky (I don't necessarily eat it all in one sitting, it depends) goes although my bag which is annoying and very messy. But keep up the good work and products. Michelle