AVOID… Not great company, ethical apparently but perhaps that’s how they deal with their suppliers not their customers. Issue with an order which happens but shocked at the response back. The cs rep went through how all the issues were down to me and nothing to do with the company. Never been blamed for a websites operations before nor have I had to explain actually how the site worked, but when I pointed out that everything I had been blamed for were actually either technical issues with their site or them not being aware of how their site looks or has been operating, again no apology or even an attempt to make things right… Very passive aggressive responses, ‘we’re sorry if you feel this way’ blah blah, which don’t help but shows a lot about the company, it’s ethics and standards and particularly how it treats its customers. Oh and the reason for my complaint, was a delayed order which they were aware of and I simply wanted to cancel. Money taken out of my account at the date and time of order not on dispatch like most retailers with a hold. Still waiting for my refund now, but money out of my account since 10th August. Ethical companies don’t need to make money from the interest accruing in their account until they pay their supplier…