My experience with WEBKUL has been extremely bad. I lost over $300 and they do not refund nor give store credit.
To be fair, their Multivendor Marketplace is quite good and robust. Unfortunately their many addons that you will also need to buy are expensive, and have multiple coding issues/poor performance I have discovered in various forums and by reading their own support replies. If you want a copy of the transcript detailing my attempt to get a refund or credit for a poor addon (32 replies) saying the same thing over and over, I would be happy to send it.
It goes something like this "I am sorry for your inconvenience, please submit a ........." and so on. PROBABLY WILL PUT THE SAME MESSAGE AFTER THIS REVIEW....LOL!
We have moved to another cheaper company, and it is working out well in just 2days. Webkul took our money and wasted a month of our time. We are a small and independent operator, I would hate for any other startup enterprise to experience their obvious stonewalling with sweet honey replies. I suspect that many of their addons have major issues, otherwise they would surely be happy to arrange a credit/return for purchases in their store right?. The takeaway is: most of their expensive addons must have issues.
I STRONGLY RECOMMEND YOU READ ALL THE NEGATIVE REVIEWS ON GOOGLE AND TRUSTPILOT FIRST (I WOULDNT TRUST ANY OTHER PLATFORMS) AND LOOK AT THEIR POSITIVE REVIEWS VERY CAREFULLY (SOME REVIEWERS SPECULATE THEY ARE WRITING MANY OF THE GOOD REVIEWS THEMSELVES, VIA THEIR LARGE POOL OF WORKERS) I DON'T KNOW IF THIS IS TRUE, BUT SOME OF THE PROFILES DO LOOK DODGY, GOING THROUGH THEM MORE CAREFULLY. ALSO, DO A SEARCH FOR "Is Webkul a good company?" on Google. I WISH WE HAD BEFORE PURCHASING.
I reiterate ,please be careful, I fear they may prey on smaller companies/startups.
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