Absolutely shocking for ordering online!
I first order a product worth £30 to be delivered, said it’s in stock. Then get told 4 days later that they don’t have it available and got a refund. I wasn’t to fussed and just thought it happens so whatever never mind. But then I decide to order a second time and the product has good reviews etc and said is in stock (this is a different product worth £60). Waited a few days, the update was stuck on stock picking like the first time, like that for days until got a message saying not available and refunded.
I don’t understand why they don’t keep the website up to date properly as it wastes people’s time, takes their money and then they have to wait for the refund when they don’t have the item in stock even though the website states that it’s in stock. It’s very frustrating as some people like myself are trying to purchase a birthday gift.
Very bad service
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