Their website is hugely misleading. My daughter wished to purchase a refurbished set of Airpods, as her own had stopped working. She spent time looking through numerous websites, but CEX seemed to have the best deals. Both she and I looked at numerous advertisements on their page for 2nd Gen Airpods and the link below is just one example. We then proceeded to call into CEX Newbridge (Whitewater) to purchase the product... only to be informed by the staff that it was the charging case only!! I proceeded to show him the website page for this product and explained to him that the picture shows the airpods in the charging case and the title mentions the airpods, with the wording charging case in brackets. But the most misleading part of the page was written within the Product Description: 'The AirPods deliver the wireless headphone experience, reimagined. Just pull them out of the charging case and they’re ready to use with your iPhone, Apple Watch, iPad or Mac. After a simple one-tap setup, the AirPods work like magic. They’re automatically on and always connected. The AirPods can even sense when they’re in your ears and pause when you take them out. To adjust the volume, change the song, make a call or even get directions, simply say “Hey Siri” and make your request. You have the freedom to wear one or both the AirPods and you can play or skip forward with a double-tap when listening to music or podcasts. Powered by the Apple H1 headphone chip, the AirPods use optical sensors and motion accelerometers to detect when they’re in your ears. Whether you’re using both the AirPods or just one, the H1 chip automatically routes the audio and engages the microphone. When you’re on a call or talking to Siri, an additional speech-detecting accelerometer works with beamforming microphones to filter out external noise and focus on the sound of your voice' Nowhere in the title or product description does it mention 'Airpods not included' or 'charging case only' I know many reading this will say I surely would have known that the airpods were not included based on the low price. Well, I didn't, as I, until now, was not aware of the price of airpods new. To say my daughter was disappointed was an understatement. CEX in fairness have reached out to me about this, but have said they did not mislead in all the ways I mentioned, but only some!! Its such a pity this happened. CEX have definitely lost a customer here. https://ie.webuy.com/product-detail?id=888462858410wc&categoryName=apple-airpods-earpods-headphones&superCatName=electronics&title=&queryID=7820d18dd35e7d1c548031fd8e29bd77&position=10