My best friend found the perfect wedding dress in the Manchester store. She will be the most beautiful bride next year. We dreamed so much of the day when we would walk into a wedding dress shop and see her wearing a wedding dress for the first time, and give her lots of compliments to make her fell even more beautiful... we dreamed of a very special day, and even more special because it could be the day she said yes to the dress. The store in Manchester is well laid out, easy to find, nice and clean. The entrance is not a whow shop, but we could see samples of dresses on display and some accessories to welcome you to the store. We started to fall in love at that moment. The bride was very nervous, smiling and ready to try on some dresses. Very exited. Is happening. The store manager welcomed us to the store, very chatty, more like a 1.25 radio. This made the bride even more nervous as English is not her first language, I translated when she couldn't understand. The store manager didn't want the bride to try the dress on that day, she said that on the first visit we should just see some dresses from the clear bag but not touch the dresses. She told us to see the reference and go online to check for more details. And if we take any bag out to put it back in place not to mess up the store. She said we would receive emails with new dresses and come back to the shop if the bride saw a dress she wanted to try on. The bride was upset, we all felt unwelcome there.We felt discriminated, the store manager looked at us as a waste of time and someone who would try many dresses just for fun and walk away.She was embarrassed in the end when we paid for the dress and the luggage to carry it as the wedding is abroad. I couldn't fault the lady who helped my bride, she was very patient and kind and kept the bride calm and relaxed the whole time. She apologised the situation.