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Jayne Townsend
Worst Company ever, bunch of Cowboys, took photo's of my car at drop off. When we returned phoned after collecting baggage as advised, to be told they would try and get my car to me in 40 mins, told them not acceptable, after 40 mins phoned again to be told he's on his way, 10 minutes later phoned again to be told he's just pulling in carpark, another 10 mins and this time I'm told that car is blocked in by a car with an automatic hand break they couldn't release, they were waiting for someone to come out, by this time I'm fuming being fobbed off with ridiculous excuses, told him I'd give him 10 mins and I would be phoning police and reporting my car stolen, was told to go and wait in terminal and they would phone me, miraculously after 10 mins they were pulling into carpark , the guy handed me the keys and the exit ticket and couldn't get away quick enough, no wonder my car had been driven about 70 miles, there were sweet wrappers in the centre console, when I phoned the number to complain I was met by rudeness and denial, he did say that maybe the driver had driven my car fast!. Next day when I looked at the car in the daylight there was a big dent in the drivers door sill, driver had obviously hit something. I made a complaint and got met with excuses and rudeness This company pass your car onto a different company, they couldn't give a damn and do not check the parking companies the use. Avoid at all cost.
7 years ago
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