If I had a choice to give this company a minus scoring.The worst vallet parking company I have ever used. This is NOT a airport aprroved company. We used Gatwick North terminal for this service. The start of it was when trying to drop off the car at the airport. The number that they told us to call 30 minutes before was continually engaged. Its a good job that we allowed loads of time. As getting though could of made us miss the flight. On our return it was the same thing getting though to them. Phone line was always engaged. When we did get though they told us 30mins waiting time. THIS WAS MORE LIKE 2 HOURS. When we did try to call to ask for an update the phone lines was always engaged or out of service. Which was worrying for us as that's when we found out this was not a airport aprroved car parking company. At this stage we did not know if we would get our car back. We then collared a man that we saw dropping of a car. He did say he worked for that company and called someone on his phone. He told us 5 minutes. Which was a lie. As it was another 45minutes before our car did turned up. This company is VREY unprofessional