Recently we purchased 2x vouchers for £129pp mystery holiday to travel in July. We then paid £20pp extra to change location to agadir, Morocco. Having been told that your holiday providers would be in touch, nobody bothered and after having 6 phone calls being told somebody would be in touch and ring back in 10 minutes (which they never did) we were offered an alternate holiday in June, which would've been a £99 voucher and refused a refund for the change of dates and the extra charge for the original destination change. In addition to this, the second to last lady, who refused to give her name, was incredibly rude, unprofessional, and refused to transfer us to a supervisor upon multiple requests to do so.