Awful company! Purchased a Mystery holiday with Wowcher last April and was told it was to Spain but then when they rang me they said they couldn't offer Spain any longer but could do somewhere else. This was fine by me so I waited for them to offer an alternative and each alternative they offered they told me it would be a 3 day trip and I would need to pay more money. I declined and said the reason I booked the £99 holiday was as I wanted a cheap holiday so didn't want to pay any extra (as already having to pay extra to fly from a non London airport) They promised to call me back a month later to look at dates for later in the year. Each time they called they could never offer me a suitable holiday as kept expecting me to pay more money to spend longer time which I declined. I expect this was due to flight prices and hotel prices being higher than the amount being covered by the £99 voucher but surely its this company job to source the holidays correctly. And if its not achievable then they shouldn't be offering £99 holidays. After several frustrating phone calls I left it and didn't hear from them in over 6 months, despite them telling me they would contact me. I rang up last week to book as concerned voucher would expire in April and was helped by a kind man who sorted the holiday straight away for us with no issues. Not sure why this wasn't the case last year! The only issue is, I was told this includes hand luggage, however when the information has come over it actually only covers a handbag/rucksack!! I have paid £40 extra to travel from East Mids and £30 extra to have a more central hotel (the one they offered was 45-50 mins out of the centre of the city) So our holiday that was meant to be £99 is now costing £169. And to make matters worse, when I checked the flights with Ryanair it cost £34 each for flights! And hotel is coming up as £44 per night for 2 people. So we have defiantly paid over the odds for this holiday. This holiday has cost them less than the 2 lots of £99 vouchers to book but we have ended up paying £169. I am requesting a refund of the extra funds we have paid!!! I will learn from this and won't be purchasing a wowcher mystery holiday again