Booked a mystery weekend break for £89 and the first trip offered was less than the 40 hours in destination. The person I spoke to couldn’t understand that I had to be at the airport 2 hours before the flight so they really couldn’t include that time as part of the 40! They tried to offer me an alternative destination and they said they would call back in 30 mins as I needed to call my friend to check, I called them back 2 days later as they hadn’t contacted me to be told by the “agent” that it would be an extra £40 per person because we were flying from a regional airport. This was not stated by the original agent when that destination was offered. They tried to tell me it’s in the T&Cs, but the T&Cs state there could be a charge of up to £40 per person, it seems like this company just slap the £40 on because they can! We then tried to go back to the original destination to be told that was full but they could get us on another flight but it would be £40 per person l, the new flights were exactly the same time and same airports as the original! I have asked for a refund as they are unable to find a trip for me in the date range and without me paying an additional £40 per person, they state that as the Wowcher has been used they can not refund me. I emailed the company and received a reply stating someone would call me within 24 hours, I’m still waiting for a call almost a week later. I’ve requested a refund now via my bank.