I booked our vacation with Weekender Breaks to go to Poland and Germany. The deal includes train transportation between cities. I asked for updates on train times about a month before the trip and was told I would get them when I got them. In the meantime, I still had to plan our trip and activities. When the train times were sent (2 weeks prior to the trip), I found that one train had us getting in too late for an activity already booked and paid for for that day. Weekender Breaks refused to change the train time and said it was all non refundable. Very frustrating since we paid a lot for the trip and requested the train times well in advance. This company will not check with you to see if train times are convenient and you won’t know the times until about 2 weeks prior to the trip. Very difficult to plan an international trip with such limited information and limited assistance/caring from the company. I would not book with them again.
2 weeks ago
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