Hi
Can I say that I'm somewhat disappointed at the last switch you made on my behalf.
You told me that you had found a me a saving of £147.05 on my previous supplier, in reality I believe it's now costing me more.
I've been in touch with Igloo the supplier you recommended who initially quoted me A monthly charge of £77.27 which was based on the consumption figures of Electricity 3100 KWH and Gas 17000 KWH.
In less than a 12 month they are now telling me to increase my monthly payments to £132 a considerable increase on their original quote, stating that this was based on usage rates of electric 6590.4 KWH and Gas 18958 KWH.
My guess is they based their figures on information obtained from yourselves because I know they never received it from me. Why our electricity usage has doubled I don't know as with the increase in gas, considering we spent a large part of the summer and beginning of autumn away in our caravan.
Perhaps you could do some more searching and come up with someone less expensive..
Regards
Paul Caddick
3 years ago
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