I received an e-mail from another provider this morning informing me a direct debit was being set up to pay another energy provider. I thought this was a fraud, but after investigating found that "Weflip" had set up the DD without my consent. This has resulted in me spending morning and part of the afternoon investigating why I received an e-mail with DD instructions (which I thought was a fraud). I was on the point of freezing my current account, which would have resulted in even more wasted time.
Weflip should not progress DD instructions without the account holders consent, they should only recommend a change.
5 years ago
weflip has a
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